Contact Support

For non-urgent technical questions, bug reporting and feature requests, please post a message in the Community Forum.

For urgent issues including problems accessing the platform, please complete the form below, and we will get back to you as soon as possible.

Please Note: AnalystAssist is optimised for use with a full-HD (1920x1080px) screen & Chrome desktop browser, but will work on all major browsers. Functionality / layout issues may be experienced using different screen resolutions or browsers. AnalystAssist will not work on older laptops with 1366x769px screens, nor on mobile or tablet devices.

Before reporting a problem, please try refreshing your browser cache while viewing AnalystAssist (Windows - Ctrl + F5 / Mac - Cmd + Shift + R), and if that doesn't work, please try viewing the platform on a different browser. 

To report a problem - If you are still experiencing an issue, please complete the form below, giving as much information as possible to help us identify what is happening: -

• what date the problem occurred

• the app page you experienced the problem on

• what you were in the process of doing when the problem occurred.